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YMCA St Helens
YMCA England & Wales
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Accommodation Policies

Please find useful information below regarding accommodation.

Central Court and Hostel

Central Court and Hostel Complaints Procedure 2024

Central Court and Hostel Complaint Form

Norman Salisbury Court

NSC Complaints Procedure 2024

NSC Complaint Form

General

Comments, Compliments and Suggestions Policy

COMPLAINTS PROCEDURE 2024 APPENDIX B FLOW CHARTS

Appendix-A-Self-Assessment

Annual Complaints Performance and Service Improvement Report 2023

The Complaint Handling Code | Housing Ombudsman Service (housing-ombudsman.org.uk)

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YMCA St Helens

2 North Road,
St Helens,
Merseyside,
WA10 2TJ,

Registered Company No: 1947323
Charity No: 517144

YMCA England & Wales
YMCA enables people to develop their full potential in mind, body and spirit. Inspired by, and faithful to, our Christian values, we create supportive, inclusive and energising communities, where young people can truly belong, contribute and thrive.
FAMILY & YOUTH WORK HEALTH & WELLBEING HOUSING TRAINING & EDUCATION SUPPORT & ADVICE