YMCA St Helens is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, make a donation, subscribe to our newsletter, apply for a job or volunteer role, make a booking, or otherwise interact with us.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection legislation.
YMCA St Helens
2 North Road, St Helens, WA10 2TJ
Telephone: 01744 455030
Email: Compliance@YMCAStHelens.org.uk
Website: www.ymcasthelens.org.uk
For the purposes of data protection law, YMCA St Helens is the data controller of the personal information collected through this website.
Information You Provide to Us
We may collect the following information when you contact us, complete forms on our website, subscribe to our newsletter, make a donation, apply for a role, or book onto an activity or event:
Recruitment Information
If you apply for employment with YMCA St Helens, we may collect:
Volunteer Application Information
If you apply to volunteer with YMCA St Helens, we may collect:
Newsletter Subscription Information
If you subscribe to our newsletter, we may collect:
Online Booking Information
If you use our online booking systems, we may collect:
Online Donation Information
If you make a donation through our website, we may collect:
Information Collected Automatically
We use personal information to:
We will only process personal data where we have a lawful basis for doing so under UK GDPR.
We rely on one or more of the following lawful bases:
Legal Obligation – where we are required by law to process personal information.
Consent – where you have given clear permission for us to process your information.
Legitimate Interests – where processing is necessary for our legitimate organisational interests and does not override your rights and freedoms.
Contract – where processing is necessary to enter into or perform a contract.
Our website uses cookies and similar technologies.
Cookies are small text files stored on your device that help websites function effectively and provide information about how visitors use the site.
We use cookies to:
Where required by law, we will seek your consent before placing non-essential cookies on your device. You can manage cookie preferences through your browser settings or our cookie consent tool where available.
YMCA St Helens may publish photographs on its website, social media channels, promotional materials, newsletters, and other communications.
Where individuals can be identified in photographs and consent is required, YMCA St Helens will obtain appropriate consent before publication.
If you believe an image of you has been published incorrectly or you wish to withdraw consent, please contact us using the details provided in this policy.
Job Applicants
If you apply for employment with YMCA St Helens, we will use the information you provide to assess your suitability for the role.
Unless required for legal reasons, unsuccessful applicant information will be retained for 12 months following completion of the recruitment process and then securely deleted.
Volunteer Applicants
If you apply to volunteer with YMCA St Helens, we will use your information to:
Unsuccessful volunteer application information will normally be retained for 12 months before being securely deleted, unless a longer retention period is required by law or safeguarding obligations.
Where you have subscribed to receive our newsletter or updates, we will use your contact details to provide information about:
You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
When you make a donation through our website:
Where you have given your consent, we may also provide information about the impact of your support and future fundraising activities.
If you book an event, activity, programme or service through our website, we will use your information to:
Information collected through booking forms will be retained only for as long as necessary to administer the booking and meet legal or operational requirements.
Our website does not provide facilities for visitors to post comments on articles, blog posts or other website content.
We do not sell personal information.
We may share personal information where necessary with trusted third parties, including:
All third parties are required to protect personal data and process it only in accordance with our instructions and applicable legislation.
We take appropriate technical and organisational measures to protect personal information against:
While we work hard to protect personal information, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.
We retain personal information only for as long as necessary for the purposes for which it was collected and to meet legal, regulatory, accounting and safeguarding obligations.
Examples of retention periods include:
Retention periods may be extended where necessary to establish, exercise or defend legal claims or to comply with legal obligations.
Under UK GDPR, you may have the right to:
To exercise any of these rights, please contact us using the details below.
If you have concerns about how YMCA St Helens handles your personal information, please contact us first so that we can try to resolve the matter.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: https://www.ico.org.uk
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
YMCA St Helens
www.ymcasthelens.org.uk
Email: Compliance@YMCAStHelens.org.uk
Telephone: 01744 455030
We may update this Privacy Policy from time to time. Any changes will be posted on this page together with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.